DELIVERY & RETURNS

Delivery

Delivery times are estimates and commence from the date of shipping, rather than the day of order. Georgios L. Papachatzis. does not accept any liability whatsoever for delayed delivery caused by any third party. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. All orders require a signature upon receipt so we are unable to ship to P.O. Boxes.

Returns

Should you wish to return your goods, please contact our customer care at info@thegreekperfumer.com and provide full details of your original order. Georgios L. Papachatzis hopes that you will be delighted with your purchase. However, if you are not completely satisfied with your purchase, we are happy to offer a refund, exchange or replacement within fourteen days of your receipt of goods only if the items are un-opened and in their original packaging.

Please obtain a proof of purchase when posting your return and enclose your original dispatch note or add a cover letter with your contact details and order number and clearly state if you would prefer a refund or exchange.

Your payment for the goods will be refunded by Georgios L. Papachatzis. the sooner by the original payment method, no later than 30 working days after we have received the goods.The delivery charges are not refunded, neither will your expenses for returning the goods to us.

Sale Items
Goods purchased as a sale item or special purchase may not be returned or refunded.

Special Orders
Specially ordered items may not be returned or refunded.

Faulty Goods
Any items delivered to you which are received broken or faulty will be exchanged or refunded. Please contact via email: info@thegreekperfumer.com